Trace Privacy Policy

Trace helps users save things they choose to keep, such as pages, links, selected text, notes, screenshots, PDFs, and other shared content, so they can search it and chat with it later.

Trace is built around user-triggered capture. It does not silently scrape browsing activity in the background.

Account information, such as email address, when a user creates or logs into a Trace account.

Authentication and device connection data needed to connect the Chrome extension or iPhone share flow to a user's Trace account.

Content the user explicitly chooses to save, including URLs, page titles, selected text, notes, uploaded files, screenshots, PDFs, and current-page context sent from the Trace sidebar.

Chat prompts and responses when a user asks Trace questions inside the product or extension.

Basic service and processing logs needed to run ingestion, search, chat, and troubleshooting.

The Trace Chrome extension can access the active page when the user uses the popup, floating button, or optional side panel.

The extension may read the current tab URL, title, and selected text so the user can save that information to Trace or use the current page as chat context.

The extension stores local settings such as connection state, default knowledge base, floating button preferences, and side panel chat state in browser storage.

The extension does not use remote executable code. Its packaged code is included in the extension bundle.

To save, process, organize, search, and retrieve the content a user chooses to send into Trace.

To generate summaries, tags, embeddings, related-item links, and grounded chat responses.

To operate the share extension, Chrome extension, web app, and connected account features.

To maintain service security, prevent abuse, and debug product issues.

Trace does not sell user data.

Trace does not use or transfer user data for advertising, creditworthiness, lending, or other purposes unrelated to Trace's core product function.

Trace may use service providers and infrastructure needed to host the product and process user requests.

Users control what they save into Trace.

Users can disconnect the Chrome extension, remove captured items from their account, and stop using Trace at any time.

If a user does not want current-page context used in the Chrome sidebar, they can disable that context inside the side panel before asking a question.

Trace keeps user content and account data as needed to operate the product, unless the user deletes it or requests account removal.

Trace uses reasonable technical and organizational measures to protect stored data, but no service can guarantee absolute security.

For privacy questions about Trace, contact the Trace team through the official Trace website or the contact method listed in your product onboarding and account communications.